West Suffolk Council Address: West Suffolk House, Western Way, Bury St Edmunds Suffolk IP33 3YU Salary: Starting at £29,540 - £32,597 per annum plus excellent employee benefits package Hours: 37 hours per week Contract: Permanent Reference: 0656 We are looking for an efficient and motivated individual to join our dedicated Planning and Growth Technical Support Team at West Suffolk Council. About the role This role sits within the Planning and Growth service of West Suffolk Council and will be based at both our Bury St Edmunds and Mildenhall offices. You may reasonably be required to work at any other of the council’s premises as required to meet the needs of the service. At West Suffolk Council we positively encourage agile working. As a key member of the operational support team within planning, you will be assisting with the delivery of effective and efficient administrative and technical support for the planning service. What you will need You will be: a highly motivated self-starter with enthusiasm able to work as part of a team flexible in their approach to work with a ‘can do’ attitude an excellent administrator and communicator skilled in IT and able to move between different systems able to work under pressure and meet deadlines organised with high attention to detail and accuracy. If you believe you would add value to the work we do at West Suffolk Council but don’t have knowledge of planning, we will welcome your application. If you can embrace the opportunities that working in such a dynamic environment brings, then we can offer you a fascinating, challenging, supported and always interesting workplace here in West Suffolk. Please refer to the job description and person specification for full details of this exciting opportunity. Why work for us? Our benefits include: holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval) generous pension scheme – contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26% life assurance – a payment of three times your annual salary flexible working options to enable work/life balance agile working - ability to work in the office and from home access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary) rail and bus staff discounts a range of Health and Wellbeing initiatives including an employee assistance programme discounted membership at Abbeycroft Leisure centres a culture of learning inspiring staff to focus on continuous learning modern office accommodation. West Suffolk Council has been rated in the top 10 district councils for climate action (Climate Scorecards 2023) and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2039. To find out more For an informal discussion and further information please email Dawn Hale, Planning Business Support Manager, on dawn.hale@westsuffolk.gov.uk or Sim Abrahams, Planning Support Team Leader, on sim.abrahams@westsuffolk.gov.uk Job description (pdf) Person specification (pdf) Core values (pdf) How to apply Please go to the Job profile for more details and to follow the online application process. Please note, we are unable to accept CVs, please follow the online application process to apply Closing date: 31 March 2026 Interview date: 16 April 2026