Add expected salary to your profile for insights
Omni-Care Pty Ltd is a leading provider of high quality home based support services to people who are elderly, or who have a disability or serious medical condition. We are known for our flexible and responsive support and excellent customer service. We have been providing home care packages since 2017 and are looking to continue to grow and develop our aged care services through Home Care Packages right now and in the future under Support at Home.
Our values:
At Omni-Care we value customer service excellence, a solutions focus, teamwork, and enthusiasm.
The role:
We are looking for an energetic and committed Aged Care Manager to join our leadership team. The role is responsible for managing a team of seven care partners and an administration assistant to ensure excellent outcomes for our Home Care Package clients. This full time position reports to the General Manager and is based at our Preston office. Our Home Care Package clients are located throughout the Northern, Western and Eastern suburbs of Melbourne.
Key responsibility responsibilities include:
Ensuring that the organisation's customer service expectations are exceeded in the care management, service delivery and administration of home care packages.
Overseeing the management of home care packages within budget and in compliance with the Aged Care Quality Standards.
Ensuring that the care management team are providing support to clients that represents industry best practice, is focused on wellness and reablement and is responsive to clients individual needs. This will be achieved through ongoing monitoring, supervision and guidance .
Overseeing business development opportunities for the growth of Omni-Care Home Care Packages, and Support at Home in the future.
Monitoring and evaluating the effectiveness of the service model and associated systems and processes and identify continuous improvement opportunities.
Success in this role will require:
Demonstrated experience in a hands on leadership or management role in aged care preferably Home Care Packages.
Comprehensive understanding of the Aged Care Quality Standards and aged care regulatory and compliance requirements.
Exposure to and understanding of the Support at Home program (to the extent it has been finalised).
Excellent written and oral communication skills coupled with the ability to negotiate positive outcomes.
Relevant tertiary qualifications in aged care, health care or associated fields.
Experience with aged care management systems including the My Aged Care Portal and the Microsoft Office suite is essential.
A current drivers license, a clear national police record check or NDIS worker screening check, and permanent Australian work rights are mandatory requirements for this role.
Please apply in writing and include a cover letter addressing your suitability for the responsibilities of the role.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
Do you have a current Australian driver's licence? Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? Which of the following Microsoft Office products are you experienced with? What's your expected annual base salary? What's your highest level of education? How many years' experience do you have as a Home Care Manager?
Omni-Care strives to maintain the quality of life, dignity and independence of people living in our community who are elderly, disabled or who have serious medical conditions.
Omni-Care is firmly and totally committed to delivering the highest quality care by providing trained and reliable staff and excellent customer service at all levels of the organisation.
We recognise that the continual development and refinement of our processes and procedures is paramount to our continued success and the achievement of our goals.
We pride ourselves on employing support workers who are representative of the community, who are compassionate and caring and also professional, well trained and security checked.
Our Care Coordinators work with you to ensure that your needs and goals, are understood and passed on to the support workers on your program. We appreciate that you and those who support you have, unique requirements.
Source: this is an extract from the company’s own website.
Omni-Care strives to maintain the quality of life, dignity and independence of people living in our community who are elderly, disabled or who have serious medical conditions.
Omni-Care is firmly and totally committed to delivering the highest quality care by providing trained and reliable staff and excellent customer service at all levels of the organisation.
We recognise that the continual development and refinement of our processes and procedures is paramount to our continued success and the achievement of our goals.
We pride ourselves on employing support workers who are representative of the community, who are compassionate and caring and also professional, well trained and security checked.
Our Care Coordinators work with you to ensure that your needs and goals, are understood and passed on to the support workers on your program. We appreciate that you and those who support you have, unique requirements.
Source: this is an extract from the company’s own website.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
#J-18808-Ljbffr