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Personal assistant

Cardiff
Companies House
Personal assistant
Posted: 8 September
Offer description

Overview

Our aim at Companies House is to be the best Registry of Companies in the world. How do we do this? By brilliant people, using brilliant systems, to provide brilliant services for our customers.

This is an exciting opportunity to work as a Personal Assistant for the Executive Team, supporting one or more of our directors. Primary responsibilities will include working behind the scenes to manage diaries effectively.

The successful candidate will be an integral part the Chief Executive’s Office, working to provide high quality support and acting as a first point of contact for internal and external stakeholders.

Working to your director/s, to understand their priorities and preferred ways of working, you will need to use your initiative to prioritise effectively and ensure the smooth running of the diaries and inboxes that you are managing. You’ll be expected to support them by scheduling meetings, organising the flow of papers they require, monitoring deadlines and actions, engaging with stakeholders on their behalf and making travel arrangements.

The Chief Executive’s Office is at the heart of the organisation and is responsible for corporate governance and support. The PA team is part of this and provides an essential support function for the directors and their Senior Leadership Teams (SLTs).

We are a friendly team that is committed to providing a high-quality service. We are passionate about Continuous Improvement and sharing best practice.

We’re keen to create an environment that works for everyone, and we particularly encourage applications from different underrepresented demographics.

Does this sound like the role for you?

If so, we’d love to receive your application!

Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.


Job description

This is an interesting and varied role with the opportunity to work closely with our Executive Team. The candidate will be key in helping them to prioritise tasks, so they are able to optimise their decision-making and make best use of their time.

Your day to day responsibilities will include:

* Arranging and managing multiple diaries
* Ensuring that meetings and appointments are scheduled appropriately and that any conflicts are resolved
* Managing inboxes, prioritising papers, correspondence and actions that senior colleagues need to review
* Providing ad-hoc admin support to directorates
* Making travel arrangements within UK and overseas
* Planning and coordinating visits for external visitors
* Working to agreed deadlines and protocols
* You may also be called upon to provide PA support to the Chief Executive and support the Secretariat with corporate meetings including collating papers and logistical arrangements.


Person specification

We are looking for someone that is proactive, reliable, able to cope under pressure and committed to providing consistent, high-quality support. This is a critical support role, and you will often have to adapt to meet changing needs and priorities.

We’ll looking for a Personal Assistant who:

* Works with energy and pace to deliver on time to a high standard.
* Has excellent organisational, digital and diary management skills - with an ability to deliver consistently in a fast-paced environment.
* Uses their own initiative to plan, enjoys working as part of a team and takes a pride in their work.
* Has strong stakeholder management skills and a professional approach to their work.
* Strong oral and written skills including the ability to communicate detailed information succinctly.
* Continually reviews working practices and comes up with ideas to improve the way things are done.


Experience

Experience - to be assessed at sift and/or interview

* Previous experience of providing administrative support in rapidly changing circumstances and balancing competing demands effectively


Behaviours

We\'ll assess you against these behaviours during the selection process:

* Delivering at Pace
* Managing a Quality Service
* Working Together

Find out more about what a great place Companies House is to work.

You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. Please see the section \'Where will you be working?\' for more information.

The role closes on 14th September 2025.

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