Job Summary
We are seeking a friendly and organised Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. This role requires excellent time management skills, a passion for hospitality, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
* Greet and welcome guests as they arrive, ensuring they feel valued and appreciated.
* Manage reservations and seating arrangements to optimise table turnover while maintaining guest comfort.
* Provide menus and inform guests about daily specials or promotions.
* Assist in coordinating with the kitchen and serving staff to ensure smooth service flow.
* Handle guest inquiries and complaints professionally, striving to resolve any issues promptly.
* Maintain cleanliness and organisation of the front-of-house area, including waiting areas and menus. .
Requirements
* Previous experience in a hospitality setting is preferred but not essential.
* Strong time management skills with the ability to prioritise tasks effectively.
* Basic maths skills for handling reservations and managing waitlists.
* Excellent communication skills with a friendly demeanour.
* Ability to work well under pressure in a busy environment.
* A willingness to help colleagues as part of a team-oriented approach.
If you are passionate about providing exceptional service and thrive in a vibrant atmosphere, we invite you to apply for the Host/Host position today
Job Types: Full-time, Part-time
Pay: £11.00-£12.21 per hour
Work Location: In person