Overview
Branch Director at Elliott’s Builders Merchant. This role is described as an Account Manager position responsible for taking ownership of customer projects from start to finish, coordinating between suppliers, internal teams, and customers to deliver solutions that drive project success and profitability.
Responsibilities
* Project Management: Oversee customer projects, ensuring on-time delivery of materials while proactively identifying challenges and solutions
* Customer Relationship Management: Build and maintain long-term partnerships, understanding project requirements and providing tailored solutions
* Business Development: Expand sales opportunities by increasing customer spend and introducing new product lines relevant to their projects
* Collaboration: Work closely with branch teams, suppliers, and customers to coordinate logistics, supply chain efficiency, and project timelines
* Commercial Strategy: Negotiate terms, pricing, and contracts to maximise profit margins while maintaining a competitive edge
* Performance Analysis: Monitor project outcomes, track customer spending trends, and adjust strategies accordingly
What We’re Looking For
* A customer-first mindset with strong project management skills
* Ability to analyse customer needs and provide effective solutions
* Experience in sales, business development, account management or project management (preferably within the building materials sector)
* Strong communication and negotiation skills
* A results-driven, problem-solving approach
* Ability to work both independently and collaboratively across departments
* Full driving license (essential)
What’s in it for You?
* Uncapped commission structure
* Company car for business use
* Private healthcare and 24/7 wellbeing support
* Profit share bonus
* Unlimited learning & development opportunities
* Staff discounts on building materials
Why Join Elliotts?
We’ve been named "Employer of the Year 2024" at the Solent 250 Business Awards. For over 180 years we’ve helped customers build, supplying everything they need for construction projects. Our success comes from our people—over 300 who work together to deliver outstanding service. We care, we listen, we work hard to put things right. These values guide us every day.
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