Job Title:
Case Note Picker / Filer / Driver
Reporting To:
Group Operations Manager, Contract Operations Supervisor & Supervisors Assistant.
Purpose of Job;
To participate in the physical warehouse operation, to ensure patient files are correctly picked and filed, ensure delivery of files to the trust as and when required by the trust.
Hours:
35 hrs per week between
7am – 11:00pm on a rota basis, Monday – Friday
Weekend on call will be required
(6 months probationary period)
Responsibilities and Duties:
Pull out requested patient notes from warehouse locations following the pick / instruction provided. send them back to the main hospital site (In line with the delivery deadlines, as per the Service Level Agreement.)
Ensure all notes for return to the main hospital are bundled accurately and placed neatly in the required totes ready for dispatch.
Deliver and/or collect files to and from the trust using the Company vehicle.
Receive boxes of notes, empty boxes, sort notes into correct order, update the system and file notes back into appropriate section of warehouse.
To follow the No Trace Procedure if a file request is untraceable.
Complete daily documentation relating to the processing of files.
Required to use the PC and Bar Code Scanners for data input.
Be part of a shift rotation rota
Be part of an on-call rota at weekends, between the hours of 9.00am and 11.00pm
Working at height using MHE on a regular basis.
Required to lift heavy boxes of records on a daily basis.
General warehousing duties to include moving of stock and housekeeping.
Comply with Company confidentiality agreements
To achieve daily work targets
Any other duties as requested by the Supervisor / Operations & Facilities Manager
To cover for holidays and absence when required
Skills:
Organisation skills
IT skills
Communication skills
Operational skills
Problem solving skills
Knowledge of:
System applications
Product/Files
MHE
ECamis system
Personal Attributes:
Flexible
Positive Attitude
Enthusiastic
Team worker
Professional
Qualifications:
A good standard of education
Suitable warehousing/storage qualification
Driving Licence with Own Transport
Experience:
Previous experience of working within a storage/warehousing environment.
Training:
MHE
Manual Handling
Software Packages
On the Job
All employees have a responsibility to undertake training and development as required. The role and responsibilities above are not exhaustive and maybe changed at any time in the future to take into account changing business needs