Job Purpose
The Key Account Manager (KAM) will be responsible for managing and expanding LT Foods' relationships with major UK supermarkets. With at least 10 years of experience in FMCG account management, the KAM will drive sales growth, secure new listings, and execute joint business plans that maximise category performance and strengthen LT Foods' market position.
This is a senior commercial role requiring exceptional negotiation skills, a proven track record of working with top retailers, and the ability to deliver both short-term wins and long-term strategic growth.
Key Responsibilities
-Account Management & Business Growth
-Develop and lead joint business plans with the big 4 grocers and other key retail partners.
-Drive sales, distribution, and market share across rice and other LT Foods product categories.
-Negotiate annual trading terms, promotional support, and category growth opportunities.
-Identify and secure new opportunities for listings, range extensions, and shelf space.
-Customer Relationship Management
-Build and maintain senior-level relationships within supermarket buying, category, and supply chain teams.
-Act as the primary point of contact for all commercial matters, ensuring alignment with customer needs.
-Resolve escalations and manage account profitability effectively.
Commercial Planning & Execution
-Lead promotional planning and trade spend management to maximise ROI.
-Deliver accurate sales forecasts and work with supply chain to ensure high service levels.
-Monitor competitor activity and market trends to inform strategy.
Cross-Functional Collaboration
-Work closely with marketing to activate campaigns in-store and online.
-Partner with finance on pricing strategy, margins, and profitability analysis.
-Liaise with NPD and product teams to introduce innovations tailored to retailer needs.
Leadership & Mentorship
-Share best practices with wider sales team and mentor junior account managers.
-Contribute to overall commercial strategy for LT Foods UK & Europe.
-Key Performance Indicators (KPIs)
-Sales growth and revenue delivery per account.
-New listings secured across major supermarkets.
-Market share gains within rice and ethnic food categories.
-ROI on promotional spend and trade marketing.
-Customer satisfaction and strength of retailer relationships.
Qualifications & Experience
-Minimum 10 years' experience in FMCG account management.
-Proven track record of managing the big 4 UK supermarkets.
-Strong commercial acumen with excellent negotiation skills.
-Experience in food categories (rice, ethnic foods, or wider ambient FMCG preferred).
-Degree in Business, Sales, Marketing, or related field (MBA desirable).
Skills & Competencies
-Exceptional relationship-building and influencing skills at senior buyer level.
-Strong analytical ability to interpret data, category insights, and performance metrics.
-Strategic thinker with the ability to balance long-term vision and short-term delivery.
-Resilient, results-driven, and highly organised.
-Excellent communication and presentation skills.
Benefits
-Competitive salary
-Annual bonus
-25 days annual leave plus UK bank holidays.
-3 Volunteer days
-Company pension scheme.
-Car allowance or company car.
-Employee discounts
-Life assurance scheme
-Medicash Health Cash Plan
Why Join LT Foods?
At LT Foods, we are more than just a global leader in basmati rice and food products — we are a heritage-rich, high-growth organisation driven by innovation, sustainability, and consumer delight. Joining us means being part of a dynamic team that takes pride in building the world's most loved rice brand while shaping the future of global food culture.