Overview
Join to apply for the Veterinary Receptionist role at IVC Evidensia UK.
Join to apply for the Veterinary Receptionist role at IVC Evidensia UK.
We’re on the lookout for a dynamic and enthusiastic individual to join our amazing team at our friendly small animal practices. If you're passionate about delivering excellent client service and enjoy working in a busy, people-focused environment — we’d love to hear from you!
What You’ll Be Doing:
* Providing exceptional client care both in person, over the phone, and via email
* Clearly communicating services and information to clients in a helpful and professional manner
* Managing bookings, queries, and general front desk duties
* Working confidently with computer systems and handling administrative tasks
* Maintaining a positive and calming presence, even in a fast-paced setting
* Great interpersonal skills, a pleasant manner, and the ability to thrive under pressure; previous experience in a similar client-facing or veterinary environment is desirable
Why Join Us?
At Lakeside Vets, part of the Forest Group, we’re a close-knit team of 11 passionate professionals who take pride in supporting one another. As our practice grows, we’re excited to welcome someone who shares our values of teamwork, empathy, and excellent service.
Located in Llansamlet, Swansea, we’re just minutes from the M4 (junctions 43 and 44), making commuting easy. We’re also a short drive from the Swansea coastline and the Gower Peninsula.
Your Working Pattern
* 40 hours per week, Monday to Friday between 08:30 – 18:30
* Occasional Saturday mornings (08:30 – 13:00) on a rota basis
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway with discounts and cashback
* Pension scheme
* Discounted staff pet care
Up to £27,000 DOE
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Veterinary Services
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