KÍLÉNTÀR is seeking a highly organised, strategic, and solutions-driven Head of Operations to support the next phase of the brand’s global growth.
Founded by Michelle Adepoju, KÍLÉNTÀR is a womenswear brand rooted in craftsmanship, storytelling, and modern African design.
We are looking for someone who can think strategically, execute efficiently, lead teams confidently, and bring calm, structure, and operational excellence into a fast-moving founder-led luxury business.
The Role
The Head of Operations will work closely with the Founder and leadership team to oversee day-to-day business operations across production, logistics, fulfilment, inventory, customer experience, launches, internal systems, and cross-department coordination.
The ideal candidate is highly proactive, operationally sharp, detail-oriented, calm under pressure, and able to manage both people and processes effectively.
This role requires someone who understands how to build systems within a growing brand while maintaining the standards and agility expected of a modern luxury company.
Key Responsibilities
* Oversee and improve daily operations across the business
* Build and implement operational systems, workflows, and SOPs
* Manage timelines, team coordination, and cross-department communication
* Ensure accountability across teams, deadlines, and deliverables
* Oversee inventory movement, fulfilment coordination, and operational planning
* Work closely with production teams and suppliers to improve operational efficiency
* Support launch execution, operational planning, and project management
* Improve customer experience systems including shipping, returns, and communication processes
* Identify operational gaps, inefficiencies, and areas requiring structure
* Create reporting systems and operational oversight processes for leadership
* Reduce operational dependency on the Founder through stronger systems and leadership
* Help support the scaling of the business across Lagos, London, and international markets
Ideal Candidate
* Minimum 5+ years experience in operations, business management, project management, or operational leadership
* Previous experience within fashion, luxury, retail, creative, or fast-growing founder-led businesses preferred
* Strong leadership, communication, and organisational skills
* Highly proactive with strong problem-solving abilities
* Experience managing teams, timelines, systems, and operational processes
* Able to work effectively in fast-paced and evolving environments
* Strong understanding of accountability, structure, and operational excellence
* Calm under pressure with high emotional intelligence
* Experience working across international teams or markets is highly valued
* Strong understanding of Shopify, fulfilment systems, inventory systems, or operational platforms is a plus
Location
London / Lagos Hybrid Preferred
Candidates based in London with flexibility to travel to Lagos, or candidates with experience operating across both markets, are highly encouraged to apply.
To Apply
* CV
* Relevant experience or portfolio
* A short introduction outlining why you are interested in KÍLÉNTÀR and this role
to: careers@kilentar.com
Subject Line
* Head of Operations – KÍLÉNTÀR
#J-18808-Ljbffr