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Legal secretary

Cheltenham
Aj Chambers
Legal secretary
Posted: 10h ago
Offer description

AJ Chambers is delighted to be partnering with a prestigious international law firm to recruit a Legal PA for their Cheltenham office.


This is a fantastic opportunity for an experienced Personal Assistant to join a supportive, forward-thinking team within a highly regarded global organisation.


Project Coordination

* Act as the go-to point for client project support – distributing and coordinating tasks across the team.
* Set up processes for new client matters in partnership with Partners, Fee Earners, and client contacts.
* Support the preparation of pitches, presentations, and events to help the firm win and retain business.
* Identify opportunities for smarter, more efficient ways of working to enhance client delivery.


Client Relationship Management

* Be at the heart of client care – ensuring all correspondence is directed appropriately and responded to promptly.
* Maintain accurate client information in the CRM (InterAction) and champion data integrity.
* Communicate confidently with clients on behalf of Partners and Fee Earners, arranging meetings and managing queries.
* Support compliance by ensuring client terms of business are up to date and followed through.


Communication & Team Support

* Act as a key liaison between Partners, Fee Earners, and Business Resource teams.
* Handle incoming queries with professionalism and discretion.
* Collaborate with the Client Service Lead to ensure smooth coverage and consistent service across the team.


Financial Administration

* Assist with time recording, billing, invoicing, and expenses – ensuring accuracy and timeliness.
* Liaise with Finance to support billing cycles, credit control, and reporting.
* Use firm systems (including Chrome and 3E) to process and track financial data.


Administrative Excellence

* Oversee task distribution and progress tracking within the Client Services team.
* Manage diaries, travel bookings, and meeting logistics for Partners and Fee Earners.
* Coordinate rooms, technology, and catering for internal and client meetings.
* Maintain organised filing systems, manage client files, and support both short- and long-term administrative goals.


What We’re Looking For

* Proven experience as a PA, EA, or Client Services Assistant within a professional services or legal environment.
* Exceptional organisation and multitasking skills, with a sharp eye for detail.
* Confident, professional communication skills – both written and verbal.
* Tech-savvy, with proficiency in CRM systems (InterAction), Outlook, and 3E.
* A proactive, adaptable, and client-focused mindset – someone who thrives in a fast-paced, team-oriented environment.


For more information, please apply directly or contact Jess at AJ Chambers!

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