An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects.
Location: Central London– 3 days in office / 2 days remote
Salary: £30,000 – £35,000 + healthcare, pension etc.
Requirements for Customer Support Engineer:
1 bachelors from an internationally renowned University in a STEM related discipline
Basic scripting knowledge in Python or Bash beneficial
You really care about the customer experience and have experience to prove this (can be from summer job, internship etc).
Strong aptitude for picking up technologies
Great communication skills with fluent spoken and written English
Responsibilities for Customer Support Engineer
You will initially be fully trained on the machine learning platform to understand the intricacies of the product
Give an excellent customer experience throughout the resolution process
Working for an industry-leading software company who has a fantastic track record of successfully hiring and training graduates
An exciting opportunity to forge a career in Technical Support Engineering for a fantastic fast-growing company
A good remuneration and benefits package
If you have top academics and would like to apply, we would love to hear from you. com (if this email address hs been removed by the job-board, full details for contact are available on our website).
Keywords: Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line / junior / trainee / graduate
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Even if the above role isn’t of interest, please visit our website to see our other opportunities.
We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status