Job description
Position: Customer Care Administrator
Location: Unit 60 Warrington Road, Wigan WN3 4JW
Employment Type: Full-time, Permanent (Monday - Friday: 8.30am - 5pm and 4pm finish on Fridays)
Start Date: ASAP
Our Company: Pearl Windows New Build provides on site supply and installation services to all of the major housebuilders across the North of England including Barratts, Taylor Wimpy, Vistry, Bloor Homes and many more.
Job Overview: We are seeking a Customer Care Administrator to join our team in managing the daily administrative tasks of our office. Some of the key duties of the role are:
* Responding to customer enquiries via email and telephone
* Arranging and booking in customer care engineer work loads
* Liaising with new build housing companies and home owners with regards to works completed
About you:
* Attention to detail
* Good telephone manner
* Strong IT skills (preferably excel)
Experience:
* Customer Care Experience (preferably within last 3 years) of scheduling and booking remedials is essential.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Work Location: In person