Overview
Concentrix Belfast, Northern Ireland, United Kingdom
Inbound Sales Advisor - Site Based
Role
Inbound Sales Advisor, site based at 49 East Bridge Street, Belfast BT1 3NR. Working with Vodafone on inbound sales and retention activities.
Responsibilities
* Take inbound calls from customers, primarily those within the last 6 months of their contracts.
* Assist with contract retentions, selling additional products and services as required, and handle new customer inquiries.
Location & Schedule
* Site based: 49 East Bridge Street, Belfast BT1 3NR
* Rotational shift pattern; 40 hours per week
* Hours: Monday – Friday 8am–10pm & Saturday – Sunday 8am–8pm
Salary & Benefits
* Starting salary £25,480 per year with uncapped bonus potential
* Bonus scheme available
* Benefits: company pension, employee discounts, sick pay, store discount
* Fully training and career development opportunities; access to Concentrix University
* Exclusive discounts on SIM plans, broadband, mobile, TV channels, and related family/friend deals
What You’ll Need
* A minimum of 6 months experience in a Customer Service role
* Sales experience is an advantage
* Clear criminal and credit records
* Ability to provide references within the last 3 years of employment
* Computer literate with the ability to multitask across multiple systems
* Ability to work well in a team
About Concentrix
Concentrix is an Equal Opportunity Employer. All applicants must be eligible to live and work in the UK. Disability Confident and equal opportunity employer statements apply.
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