Job Title: Credit Control Supervisor Location: Dartford / South Essex Due to the client's location; you must be a car driver for this position. Job Model: Hybrid - 3 days a week in the office - please note; this role will be full time in the office within your probation period to fully settle you to the company and team. Benefits: * Holidays: 25 days, Increases with service to 28 days. * Additional leave of up to 10 days in the anniversary for long service milestones. * Pension: Group personal pension, company contribution of 4%. * Life Cover: 3 x your salary in the event of your death to your nominated beneficiary. * Occupational maternity pay plus SMP. * Accident Cover: Disability compensation Payment. * BUPA cash plan: Individual Cover or Family. Employee has the option to increase the benefit. * Employee Star Award. * Employee Assistance Programme. * Free lunches every day. * Annual company BBQ. * Annual flu vaccination. About the role This is a key role within our clients UK's Finance back office team and is responsible for the overseeing the credit control of one of the groups brands and also managing and supporting the credit control function for the group and other two brands. This role has oversight and responsibility for all aspects of Accounts Receivable management. This is a responsible role, that will function in a small team, and act as the credit controller for a combined debt ledger ledger that exceeds £60m and sole focus on debt management for our client (£30m debt) The Credit Control Supervisor will lead the Company's credit control function, overseeing two team members to ensure the timely collection of receivables, reduction of overdue debt, and effective cash flow management. This role requires strong leadership, stakeholder management, and process improvement skills to drive efficiency and maintain excellent customer relationships. The person employed in this role has to have the utmost integrity, and a very clear eye for detail. This is a responsible position, where deadlines and accuracy is fundamental to the role. The successful applicant needs to be comfortable with handling a busy role, whilst ensuring accuracy and diligence, whilst maintaining internal relations in a professional way. Key areas of responsibility: Lead and manage UK Group credit control team Responsibility for UK group debtor management Day to Day Credit Control New customer set up Credit note processing Cash Allocation - Daily Issue resolution / Account item management. Managing Returns credits and claims Managing credit insurance, credit insurance relationships and policy renewal Turnover declarations to credit insurer Query Resolution Quarterly customer Credit Limit reviews Manage credit risk accounts and recommend for legal action or write off Finance Customer File Management Monthly statement production and distribution. Monthly balance sheet controls reconciliation. Month end reporting as required. Price book management. Manage Auditor requests during year end. Other ad hoc tasks as required. Essential Experience required: Proven experience within a similar role; including managing a team Strong relationship management experience Prior experience Managing credit insurance, credit insurance relationships and policy renewal Strong MS office Skills and experience of major accounting packages / system Able to demonstrate a clear understanding of all the above responsibilities Desirable Experience required: Previous experience working within a Group of companies Previous FMCG Manufacturing experience Please note; applications will only be accepted from those with full rights to work in the UK - No Sponsorship is available for this position. Please ensure your location is highlighted clearly on your CV to avoid delays in your application