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One Stop - Customer Service Assistant, Newbury
Client: One Stop
Location: Newbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: a88c46b15135
Job Views: 48
Posted: 24.06.2025
Expiry Date: 08.08.2025
Job Description:
One Stop • Avon Way, Newbury • Apply by 25-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the daily operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
The customer is at the heart of everything we do, so you will be constantly looking for ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will remain a safe place to work and shop.
You will be Responsible For:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety based on training received.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Following the think 25 policy when serving age-restricted products.
* Responding to assistance calls and explaining actions to customers.
* Keeping the store tidy and organized.
* Potentially managing shifts in absence of managers.
* Following all safety and legal training.
* If applicable, managing Post Office operations and passing background checks.
Flexible Working
We support flexible working arrangements to suit your life and needs. Discuss your preferences during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, lottery, and vending solutions. We are part of Tesco, operating independently from our support center in Brownhills, Walsall.
Please Note
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, health plans, flexible working, and more. Details are provided in the full description.
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