Better places, thriving communities.
Job Title: Mobile Store Detective
Location: Covering North East London
Beckton, Ilford, Chingford, Leyton, Greenwich, Harringay and Cricklewood
Salary: £14.29 P/Hr + Mileage Paid
Contract Type: Full-Time / Permanent
Hours:– 50 hours per week, including weekends occasionally
Start Date: Immediate Start Available
About the Role:
We are seeking a professional and experienced Store Detective to operate across multiple retail locations within North East London within the B&Q Contract. This is a mobile role, so access to your own vehicle is essential – mileage expenses will be reimbursed with having business insurance.
As a Mobile Store Detective, you will play a vital role in reducing theft and stock loss, ensuring customer and staff safety, and protecting company assets. You'll be working both covertly and overtly across a number of high street retail stores, responding to incidents and supporting security operations.
Key Responsibilities:
1. Monitor customer behaviour and detect suspicious activity across multiple sites
2. Covertly observe and apprehend shoplifters where appropriate and safe to do so
3. Provide detailed incident reports and witness statements as required
4. Liaise with store managers, staff, and where needed, local police
5. Ensure compliance with internal procedures and SIA guidelines
6. Travel between assigned stores in Essex and Kent
7. Represent the company in a professional manner at all times
Requirements:
8. Valid SIA Licence (Security Guarding or Door Supervisor)
9. Previous experience as a Store Detective or Retail Security Officer preferred
10. Full UK driving licence and access to own vehicle (essential)
11. Strong observation and communication skills
12. Confident in dealing with conflict and making decisions
13. High level of integrity, professionalism, and discretion
14. Willingness to work flexible hours, including weekends
What We Offer:
15. Competitive hourly rate
16. Mileage reimbursement for travel between sites
17. Uniform and equipment provided
18. Ongoing training and career development
19. Supportive management and operational team
20. Access to employee wellbeing and benefits platform
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .