Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a Residential Concierge to join our team based at a residential development in Birkenhead.
We are looking for candidates who excel with people and for whom, no request is too much. The Concierge will be there to provide a friendly face and a helping hand for the residents. Ultimately, ensuring that the residents’ every need is met!
The successful candidate will need to be organised with a proactive approach. They will liaise with building management and security, balancing duties such as a friendly meet and greet, handling post & couriers, and taking ownership for contractors and keys.
Hours: 45 hours per week. Shifts from 8am-6pm, Mon-Fri.
Salary: £28,431
Qualifications
It is desirable for applicants to have a proven track record in delivering outstanding 5-star service within either a customer service or hospitality environment.
Experience within a similar role is also desirable.
The successful candidate will be a great communicator with excellent multitasking and customer service skills.
This is a stand-alone Concierge role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.
Additional Information
What's in it for you?
1. Excellent holiday allowance
2. Pension contributions,
3. Life insurance
4. Enhanced annual leave
5. Recommend a Friend Bonus Scheme
6. Thank you voucher scheme.
7. 24-hour personal helpline for employees, providing counselling & information services.
8. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
9. Our Training Academy provides excellent training and development opportunities for our people.