Restaurant Shift / Floor Manager (Night Trading)
Join to apply for the Restaurant Shift / Floor Manager (Night Trading) role at Tim Hortons UK & Ireland Ltd.
Restaurant Shift / Floor Manager (Night Trading)
4 days ago Be among the first 25 applicants
Join to apply for the Restaurant Shift / Floor Manager (Night Trading) role at Tim Hortons UK & Ireland Ltd.
Get AI-powered advice on this job and more exclusive features.
Restaurant Shift / Floor Manager (Night Working)
Location: NE38 7RW
Salary: £12.82 + Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like to you to join us!!
Are you an outgoing individual, looking to move into Management, with experience in restaurants, quick service or coffee shops?
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.
We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Shift / Floor Manager to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with a competitive salary, with the opportunity to grow with us and carve a glorious career.
To apply for the position of Restaurant Shift / Floor Manager you will be a great leader and positive team player, who has previous experience in the Restaurant & Customer Service sector within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends.
If you have a passion for leading a dynamic team, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch.
Key Responsibilities
As a Tim Hortons Restaurant Shift/Floor Manager, you will support the Restaurant Manager, with responsibilities for:
Customer Service
* Lead by example treating customers as top priority.
* Be customer focused in all areas of the restaurant operations.
* Accurate staff scheduling that meets customer demand.
* Support the whole team to maintain operational efficiency,
* Conduct regular store walks, in the eyes of the customer.
People
* Encourage staff to share suggestions and concerns.
* Provide feedback to all members of the team on performance, sets goals and objectives & provide support and guidance.
* Create a positive teamwork ensuring that all employees are treated with dignity and respect and are free from discrimination.
* Performance management when necessary, working with the HR Department
Driving Sales
* An in-depth understanding of sales, popular products, peak trade times, and adjusts accordingly.
* Ensure all products are correctly merchandised and at sufficient levels and all aspects of the marketing campaigns.
* Coach employees to up sell and suggestive sell to customers.
* Constantly evaluate where the restaurant could improve. Based on employee incentives to bring employees focus to continuous improvement.
Operations
* Key Performance Indicators, such as sales, employee turnover, Food safety and Health & Safety standards.
* Set the example for your team by keeping a cool head under pressure.
* Weekly stock orders and ensure that all incoming orders are checked for quality.
* Maintenance schedule for all equipment for preventative maintenance and calibration purposes.
* Optimal inventory
* Opening and closing procedures.
* Maintaining operational standards/cleanliness within the restaurant, such as food quality, food hygiene standards, customer experience, speed of service and hospitality
* Health and Safety program in the restaurant, focusing on the accurate and prompt reporting of any accidents or incidents to the Regional Manager.
* Be available at the times to work a variety of shifts as part of the management team.
Key Requisites
* Previous experience of running restaurants
* A flexible and disciplined approach to work.
* Experience of working in a food environment would be advantageous but not essential.
* Able to work as part of a team and on their own.
* Have a reasonable standard of numeracy and literacy.
* To maintain a high level of food hygiene and food safety
* Experienced of handling customer complaints
* To maintain a positive Health and Safety procedures and instructions are followed.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Restaurants
Referrals increase your chances of interviewing at Tim Hortons UK & Ireland Ltd. by 2x
Get notified about new Floor Manager jobs in Washington, England, United Kingdom.
Newcastle Upon Tyne, England, United Kingdom 5 hours ago
Floor Manager (Full time, 40 hours) Dalton Park, Seaham
Seaham, England, United Kingdom 4 days ago
Store Manager - Menswear Retail - Gateshead
Gateshead, England, United Kingdom 2 weeks ago
Gateshead, England, United Kingdom 4 days ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Store Manager - Menswear Retail - Gateshead
Gateshead, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Newcastle Upon Tyne, England, United Kingdom 1 month ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Store Manager - North Shields Outlet (N94061)
North Shields, England, United Kingdom 1 week ago
Gateshead, England, United Kingdom 1 week ago
South Shields, England, United Kingdom 3 weeks ago
Newcastle Upon Tyne, England, United Kingdom £33,000.00-£36,000.00 23 hours ago
Washington, England, United Kingdom 4 days ago
Chester-Le-Street, England, United Kingdom 1 day ago
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Carhartt WIP Store Newcastle - Store Manager (m/f/x)
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Gateshead, England, United Kingdom 1 week ago
Argos Store Manager - Inside Sainsbury's
Newcastle Upon Tyne, England, United Kingdom 1 week ago
Hollister Co. - Assistant Manager, Eldon Square
Newcastle Upon Tyne, England, United Kingdom 6 days ago
Seaham, England, United Kingdom 2 days ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
County Durham, England, United Kingdom 2 days ago
Durham, England, United Kingdom 1 day ago
Carhartt WIP Store Newcastle - Store Manager (m/f/x)
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Urban Outfitters Assistant Store Manager - Metrocentre, Gateshead (NEW STORE)
Gateshead, England, United Kingdom 3 days ago
Sunderland, England, United Kingdom 2 weeks ago
Gateshead, England, United Kingdom 2 weeks ago
Stanley, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr