Full-time | Hybrid (3 days office / 2 days WFH)
EVH Grade 8 | Competitive Salary
We are looking for an experienced and dynamic Property Services Manager to join a busy Property Services Team and play a key leadership role in delivering high-quality homes, safe communities, and exceptional customer service for our tenants and owners.
If you have strong experience in asset management, compliance, maintenance delivery, and leading technical teams, we would love to hear from you.
About the Role
As Property Services Manager, you will take ownership of the day-to-day delivery of our property-related services, ensuring our homes, estates, and common areas are maintained to a high standard.
You will lead a multi-disciplinary team that includes Technical Inspectors, Factoring and Compliance staff, and Property Services Administrators. Working closely with the Property Services Director, you will help drive performance, improve service delivery, and ensure full compliance across our housing stock.
Key Responsibilities
Lead and support the Property Services Team, ensuring strong performance, accountability, and a customer-focused culture
Oversee reactive, planned, and cyclical maintenance programmes to ensure value for money and quality outcomes
Manage statutory and regulatory compliance (gas, electrical, fire safety, asbestos, legionella, CDM, damp & mould, building safety)
Monitor contractor performance, budgets, KPIs, WIP and debt management
Deliver annual maintenance and asset investment programmes
Oversee factoring services, estate maintenance, billing, and owner engagement
Manage risk registers, audits, remedial actions, and compliance reporting
Respond to tenant and owner enquiries, complaints, FOIs, and SARs
Contribute to policy development, continuous improvement, and sustainability initiatives
Deputise for the Property Services Director where required
About You
We're looking for someone who brings:
Strong background in property services, asset management, or technical housing compliance
Experience managing planned, cyclical, and reactive maintenance
Confident leadership skills with the ability to motivate and support a multi-disciplinary team
Excellent understanding of health & safety regulations and statutory compliance
Experience working with contractors, procurement processes, and performance reporting
Ability to analyse performance, solve complex issues, and drive improvements
Excellent communication and stakeholder engagement skills
A relevant professional qualification or equivalent experience is desirable.
What's On Offer
Hybrid working model (3 days in the office, 2 days WFH)
A supportive and collaborative team environment
Opportunities for professional development and progression
The chance to make a meaningful impact within our communities
How to Apply
To be considered for this role, please submit your CV or call Laura on (phone number removed) for a confidential chat.
RG Setsquare is acting as an Employment Agency in relation to this vacancy