Warranty Test Technician – Birmingham Salary: Competitive + 25 days holiday + pension + life cover + training Are you a hands-on problem solver who thrives on getting to the root of technical issues? Do you want to work in a role where your analysis directly improves product quality and customer satisfaction? We’re looking for a Warranty Test Technician to join our Birmingham team – a position where your expertise will play a key part in identifying faults, improving processes, and reducing warranty costs. The Role You’ll take ownership of analysing and testing customer warranty returns, confirming faults against OEM specifications and identifying root causes. Your work will feed directly into product and process improvements, ensuring future issues are prevented and customer satisfaction remains high. You’ll also be working closely with internal teams, suppliers, and customers, providing technical insights and supporting quality improvements across the business. Key responsibilities include: * Analysing and testing warranty returns to confirm faults and determine liability * Performing root cause analysis and escalating trends for corrective action * Reporting findings in customer-specific formats within agreed deadlines * Maintaining calibration systems for all test equipment * Supporting continuous improvement initiatives and specia...