System Programmer
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Job Description
The z/OS Systems Programmer will ensure the operation, maintenance and continual upgrade of engineering services as technology advances. The role involves programming, support, deployment, planning, configuration and testing across multiple functions and technologies.
Key Responsibilities
* Upgrade, maintain and support the z/OS operating system and related ISV products (IBM and Computer Associates).
* Provide production support and off‑hour assistance for software changes and projects, including support as part of an on‑call rota.
* Oversee deployment, planning, configuration and testing of system solutions.
* Identify and implement process improvements, automation and risk management controls.
* Deliver on performance parameters such as SLA, customer satisfaction, and change request implementation.
Qualifications & Skills
* Extensive experience in mainframe systems programming.
* Proficiency with z/OS, SMP/E, TSO/ISPF, USS, SDSF, JCL.
* Strong knowledge of IBM and CA products.
* Excellent problem‑determination skills and team‑player mindset.
* Effective written and spoken communication with varied audiences.
* Ability to maintain compliance with regulatory processes.
* Experience with automating processes, performance monitoring using Omegamon, RMF, SMF, SAS.
* Optional: Assembly, Automation, GDPS, Rexx, CLIST, Proficient in Top Secret skills.
Deliverables & Performance Metrics
* Contribution to customer projects, quality, SLA, ETA, tickets resolved.
* Zero customer escalation, CSAT scores.
* Automation: process optimization, ticket reduction.
* Skill upgradation: trainings, certifications, published papers or articles.
Senior-level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Information Technology – IT Services and IT Consulting
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