Our client employs over 500 people across the UK and is now looking to appoint an IT Operations Engineer to join their team.
The IT Operations Engineer is instrumental in overseeing and optimising the company’s IT infrastructure and services, ensuring operational excellence, security, and reliability.
Key Responsibilities
* Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement.
* Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management.
* Develop and execute a comprehensive IT operations strategy aligned with corporate objectives.
* Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption.
* Maintain compliance with industry standards, regulatory requirements, and robust data security policies.
* Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives.
* Establish effective monitoring, reporting, and KPI tracking for IT operations.
* Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption.
Knowledge, Skills & Abilities
* Extensive experience in IT operations.
* Strong knowledge of Windows Server, SQL, Virtualization, and Cisco Networking (certifications preferred).
* Experience with ERP systems.
* Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies.
* Strong understanding of key ITIL processes.
* Experience with external vendor management and engagement.
* Strong problem-solving abilities with a proactive, team-oriented approach.
This role is based in Derbyshire near Alfreton, hybrid working can be applied for after probation has been completed.
Benefits include a basic salary up to £45,000, contributory company pension scheme, accessible free onsite parking