Overview
Packing Line Operator – Permanent (40 hours per week), Based Basildon
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system, we’re in over 50 countries and counting, delivering thoughtfully crafted coffee through our teams across multiple channels. This role is based at our state-of-the-art Roastery in Basildon.
What you’ll do
* Operate and manage automated packaging machinery to meet daily production plans and ensure products meet Costa’s quality standards.
* Adhere to V.S.O.Ps for equipment use, product specifications, and cleaning routines—ensuring quality and consistency first time, every time.
* Perform regular quality checks and maintain compliance with Health & Safety, Food Safety, and BRC Global Standards.
* Manage stock movement and Kanban materials, ensuring smooth flow of packaging materials throughout production.
* Keep work areas clean and organised following 5S principles and scheduled cleaning routines.
* Collaborate with Master Roasters for production release and participate in training to develop skills and support continuous improvement.
Who you are
It’s your unique ingredients we’re interested in:
* Experience in a production or food preparation environment is essential.
* Basic PC skills, including knowledge of Excel, Word, and email.
* Good communication skills, both spoken and written.
* Understanding of basic food hygiene, health & safety, and fire evacuation procedures (desirable).
* Ability to learn quickly with an interest in packaging machinery, equipment, and related software (desirable).
Benefits
* Share in Costa’s success via the Coca-Cola SIP
* Annual discretionary bonus scheme based on business results and individual contribution
* Smart pension with employer contributions up to 10%
* Costa Financial Support Fund for unexpected financial pressure
* 50% discount in Costa stores and 25% off in other participating stores
* Private medical cover
* More perks available
Location
Costa Roastery, Christopher Martin Road, Basildon, Essex, SS143TR, UK
Full-time based at Basildon Roastery. 40 hours per week with the occasional weekend shift. Mon to Fri: Early 07:00–16:00 and Late 09:00–18:00.
For any reasonable adjustments and general queries, please contact costa.recruitment@costacoffee.com
We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.
Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.
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