Wiltshire Council is seeking a dedicated professional to serve as the first point of contact for residents in need of housing advice and support. In this role, you will assess housing needs, provide guidance on sensitive situations, and apply decisions based on relevant law and policy. The ideal candidate should exhibit strong communication, decision-making, and problem-solving skills while understanding the challenges faced by individuals in housing need. This role requires professionalism and empathy, making a significant impact in the community.
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