Microwave Products Group
Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission‑critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow‑Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications‑based specialty products – engineered components and subsystems – for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.
Pay Range
Base pay $80,000.00 – $100,000.00 annually (this range is provided by Microwave Products Group. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more).
Role Overview
As a Systems/Network Administrator (Remote) at Microwave Products Group you will be responsible for the administration, monitoring, and support of our Windows platforms, Microsoft 365 tenant, and Azure Government tenant. The ideal candidate will have experience managing Active Directory, vulnerability remediation, authentication systems, and end‑user support. In addition to maintaining a secure and stable environment, this individual will provide direct help desk support, troubleshooting, and end‑user training. This role requires a hands‑on professional who can balance system administration, user support, and proactive improvement of IT infrastructure.
Primary Responsibilities
Systems & Cloud Administration
* Administer, monitor, and maintain Windows‑based servers and desktops across multiple platforms.
* Manage and support Microsoft 365 tenant services (Exchange Online, Teams, OneDrive, SharePoint).
* Support and administer Azure Government (Azure.gov) environment, including user access, service configurations, and compliance needs.
* Perform Active Directory administration: user/group management, group policies, and access controls.
* Support and troubleshoot authentication mechanisms (MFA, SSO, conditional access, certificates, AD Federation).
Network & Virtualization
* Configure and maintain LAN/WAN, DNS, DHCP, VPN, and firewalls.
* Monitor and troubleshoot network connectivity and performance.
* Support virtualization platforms such as VMware or Hyper‑V for server infrastructure.
Security, Compliance & Monitoring
* Apply system patches, updates, and vulnerability remediations in a timely manner.
* Monitor infrastructure performance, event logs, and alerts with tools.
* Support compliance with IT security frameworks (NIST, CMMC, FedRAMP).
* Assist with access reviews, security audits, and endpoint protection management.
Backup & Disaster Recovery
* Manage and monitor backup and restore processes for servers and applications.
* Contribute to business continuity and disaster recovery planning and testing.
Automation & Documentation
* Use PowerShell or scripting tools to automate routine tasks and improve efficiency.
* Maintain accurate technical documentation, knowledge base articles, and procedures.
User Support & Training
* Respond to and resolve help desk tickets, providing timely resolution and clear communication with end users.
* Provide technical support for end‑user hardware, software, and connectivity issues.
* Train and assist users during onboarding and rollout of new technologies.
Knowledge, Skills, and Abilities
* Familiarity with ITAR/UNNPI requirements
* Experience with virtualization platforms (VMware, Hyper‑V)
* Familiarity with monitoring tools (SolarWinds, Manage Engine, Tripwire, Datadog, etc.)
* Background in backup and disaster recovery planning
* Scripting or automation skills (PowerShell, Bash, Python)
* Knowledge of IT compliance standards (NIST, CMMC, FedRAMP)
* Certifications such as MCSA/MCSE, CompTIA Server+, Azure Administrator, VMware VCP
* Prior help desk or customer‑facing IT support experience
Requirements
* US Citizen required
* Associate’s degree in information technology, Computer Science, Networking, or a related field; 5–7 years of related experience OR
* Bachelor’s degree in computer science, Information Systems, Cybersecurity, or related field; 3–5 years of related experience
* 3–5 years of experience as a Systems Administrator or similar IT role
* Hands‑on experience with Windows Server, Windows OS, and Active Directory administration
* Proficiency with Microsoft 365 administration (Exchange Online, Teams, SharePoint)
* Working knowledge of Azure/Azure Government environments
* Familiarity with network services (DNS, DHCP, VPNs, LAN/WAN)
* Experience supporting authentication technologies (MFA, SSO, certificates)
* Strong understanding of patch management, updates, and vulnerability remediation
* Excellent troubleshooting skills with the ability to explain technical issues in user‑friendly language
* Strong organizational skills with the ability to manage multiple tickets and priorities
Benefits of Joining Our Team
* Annual incentive plan (bonus)
* Paid vacation and sick time
* Up to 10 paid holidays per year
* 4 hours voluntary time off to volunteer for your favorite charity
* Health, dental, and vision insurance, subject to applicable premium deductions
* Short‑term and long‑term disability insurance – 100% company paid
* Other ancillary insurance options available
* 401(k) retirement account with matching MPG contributions & profit sharing (if applicable)
* Profit Sharing Plan – potential up to 3% of base salary
* Educational reimbursement up to $5,250 per year
* Gym membership reimbursement up to $120 per year
Work Arrangement
Remote
Bonus Eligibility
This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@mpgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
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