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Home manager

Ellesmere Port
Hill Care
Manager
Posted: 11h ago
Offer description

Overview

Location: Aaron Court Nursing Home, 190 Princes Road. Role: Home Manager at Hill Care.

Hill Care Ellesmere Port, England, United Kingdom


Responsibilities

* Maximise revenue by achieving the highest possible level of occupancy through local sales activities, at the highest fee rates obtainable, and by managing other agreed revenue producing activities.
* Monitor and control all costs by regular review of expenditure against budget; seek approval for any variance.
* Prepare a detailed draft business plan and annual budget, including justification for all expenditure and support for income predictions; recommend fee rates for self funding residents and the tariff for other services.
* Ensure that all accounting and admin systems and procedures are effectively implemented; ensure prompt collection of fees to minimise debts and debtor days in accordance with the Credit Control Policy.
* Ensure adherence to operational, administrative, procedural, nursing, care and professional standards; ensure residents’ care and social needs are met at all times; visit every resident regularly to develop a close and trusting relationship.
* Handle and resolve/manage complaints, critical incidents, accidents or outbreaks of infection; report to other company managers in accordance with Company Policy and National Requirements.
* Maintain good working relationships with Care Commissions, Social Services Departments and other external regulatory bodies; manage internal and external inspections.
* Promote the Home in the local community for marketing purposes, maintaining high standards of business practice and developing contacts with key business influencers.
* Manage staff in all respects including recruitment (ensuring trained staff have current PIN numbers and satisfactory references and disclosures), training, motivation, retention, communication, appraisal and discipline as required.
* Ensure the Home meets all regulatory and statutory requirements including fire, health and safety, COSHH, Infection Control, employment and compliance with applicable Acts; undertake and record risk assessments.
* Maintain buildings/grounds to company standards, ensure cleanliness and security at all times.
* Assess potential residents to establish suitability before admission; arrange admission in liaison with family, GP, etc.
* Manage sales enquiries per the agreed procedure, maximising conversions to actual admissions.
* Ensure compliance with Hill Care Group Quality Assurance Programme and Care Standards Act.
* Ensure staff compliance with NMC Code of Conduct and Code of Practice for Social Workers.
* Provide a full activities programme to enhance residents’ psychological and physical wellbeing.
* Work in partnership with residents, valuing their views, choices and interests; protect privacy and dignity at all times.
* Promote positive risk taking by residents to maximise abilities and independence.
* Respect each resident as an individual, treating them equally and valuing cultural and social diversity.
* Support residents in maintaining links with the community; involve relatives and friends in care.
* Communicate effectively with residents, relatives, staff and external visitors; deal sensitively with concerns.
* Protect all residents from abuse and report concerns per Company policies and procedures.
* Keep knowledge and job skills up to date to ensure high care standards.
* Perform any other reasonable task within area of competence as requested by your manager.
* This Job Description indicates main duties and responsibilities and is not exhaustive.


Requirements

Required Criteria
* Degree in social work, nursing, occupational therapy or a health and social care related degree?
* Previous management/supervisory experience?
* Experience working with residents and their families?
* Minimum of 2 years’ experience working in a care home or health care setting?
* Experience handling safeguarding concerns and incident reporting?
Desired Criteria
* HR and Marketing experience?


Details

* Closing Date: Monday 15th September, 2025
* Contract Type: Full-time
* Salary: Based on Experience


Company

About The Company

Welcome to Hill Care — At Hill Care, we provide high-quality residential, nursing, and dementia care that’s tailored to the individual needs of each resident and their family. Our experienced, compassionate teams deliver personalised support in safe, comfortable, and homely surroundings. We promote dignity, choice, and independence, creating an environment where residents feel respected, supported and valued.

Why Join Hill Care? Choosing a care home is a significant decision—and so is choosing where you work. We understand the emotional impact that transition can have on families, and we’re here to offer the expertise, reassurance and personal support they need. By joining our team, you’ll become part of a group that genuinely puts people first. Whether it’s residential, nursing, or dementia care, we focus on delivering the right support, at the right time, in the right way— and you’ll be central to that mission.

We’re proud of the difference we make every day. If you’re compassionate, dedicated, and ready to grow your career in a supportive environment, we’d love to welcome you to the Hill Care family.

Company Culture — At Hill Care, your work has real meaning. We’re looking for people who are caring, compassionate, and ready to support older and vulnerable people with dignity and respect. If you have a positive, can-do attitude and want to be part of a team that truly values its staff and residents, then you’ve come to the right place.

Grow With Us — Many of our senior leaders began their careers as carers, and we’re proud to support others on that same journey. With a wide range of career paths and progression opportunities, you can build a future that works for you.

We Offer — A clear route for progression into senior and management roles; ongoing training and professional development; a supportive environment that recognises your contribution; the chance to work in a well-maintained, high-quality home environment.

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