37.5 hours per week5 days out of 7 per week08:00 - 16:00 (flexibility required for business needs - shift cover 06:45 - 14:45 or 11:00 - 19:00, weekends)£13.21 per hourFree Car parkingCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is Larkhill, SP4 8QTJob Description:We're looking for an experienced and motivated Hospitality Senior Supervisor to join our team atLarkhill Garrison, Larkhill, SP4 8QT. This is a hands-on leadership role where you'll support the Mess Manager in delivering high-quality catering, hospitality, and soft FM services, ensuring an excellent experience for all members and residents.You'll play a key role in the day-to-day running of the Mess, leading a team, maintaining high service standards, and driving continuous improvement across operations.What you'll do:Oversee and supervise daily Mess operations, ensuring smooth and efficient service deliveryLead, motivate and manage a team, including performance, training and developmentSupport the planning and delivery of functions, events, menus and catering servicesEnsure all services meet contractual requirements, KPIs and service level agreementsBuild strong relationships with clients, stakeholders and the Mess committeeSupport budget control, cost management and identify opportunities for business growthMaintain high standards of health & safety and food safety complianceHandle customer feedback, resolving issues and recognising excellent serviceSupport continuous improvement initiatives and drive operational excellenceProvide on-call support for absence or weekend cover where requiredWhat you bring:Experience in a supervisory or management role within catering, hospitality or soft FMStrong leadership and people management skillsGood understanding of health & safety and food safety standardsConfident communicator with strong interpersonal skillsAbility to manage multiple priorities and work both independently and as part of a teamGood IT skills (Microsoft Office – Word, Excel, Outlook)Strong attention to detail and a proactive, solutions-focused approachDesirable Experience working in a military or similar environmentIOSH Managing Safely or equivalentBackground in contract catering, hospitality, retail or cleaning servicesWhat we offer:Fully funded apprenticeship qualificationsCareer development opportunities within SodexoA friendly and supportive work environmentWellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.Career Growth – Apprenticeships, learning tools, and development opportunities.Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications