Overview
Operations Manager - Planned Works & Retrofit
Location: Warrington | Salary: £60,000 - £70,000 + benefits and package
We are working with a leading national contractor in the property services sector, known for delivering high-quality projects across social housing, planned and reactive maintenance, capital works, retrofit works, fire safety upgrades, and general refurbishment.
A fantastic opportunity has arisen for an Operations Manager to join their Northern Home Counties Region, overseeing a portfolio of planned maintenance and retrofit projects for housing associations, ALMOs, local authorities, and private sector clients.
This is a key leadership role responsible for ensuring projects are delivered safely, on time, to budget, and in full compliance with regulatory and client requirements. You\'ll lead a team of Contract Managers, Site Managers, and Resident Liaison Officers across a variety of workstreams.
Responsibilities
* Lead the successful delivery of planned maintenance, capital improvement, and retrofit schemes across the region.
* Oversee project planning, delivery, compliance, and handover processes.
* Manage teams on site to ensure quality, safety, and customer satisfaction.
* Collaborate with designers, consultants, and compliance teams to uphold standards.
* Build and maintain strong relationships with clients, attending reviews and progress meetings.
* Support tendering and pre-construction activities with input on methodology and resource planning.
* Drive performance on-site through regular inspections, reporting, and HSEQ monitoring.
* Ensure subcontractors meet required standards and qualifications (e.g. PAS, Gas Safe, NICEIC).
* Work with commercial teams to support cost control and programme delivery.
* Coordinate audit preparations and ensure readiness for external inspections.
Experience & Qualifications
* 5+ years\' experience managing planned works and/or retrofit projects in housing or property services.
* Strong knowledge of compliance frameworks such as PAS 2030/2035 (desirable but not essential).
* Experience managing teams, budgets, and stakeholder relationships.
* Background in construction, maintenance, or refurbishment project delivery.
* Strong organisational, leadership, and communication skills.
* Full UK driving licence.
What\'s on Offer
This is a permanent, full-time role with a modern, people-focused business. You\'ll be part of a supportive team in a company offering genuine career development, a competitive salary, performance bonus, and a comprehensive benefits package.
Interested? Apply today to be part of a growing, progressive business delivering essential planned works and refurbishment services to improve homes and communities across the region.
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