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Join Core Control Solutions as a System Support Engineer!
Are you ready to dive into the world of complex infrastructure and control systems? Core Control Solutions is on the lookout for a dynamic and technically adept System Support Engineer to join our team. As pioneers in the integration, control, and automation of mission-critical systems across multiple industries, we offer an exciting opportunity to work on innovative projects that matter.
About :Core Control Solutions are pioneers in the integration, control, and automation of complex infrastructure. We supply mission-critical control and communication systems to multiple industries.
What You'll Do
* System Support:Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime.
* Preventive Maintenance:Conduct routine inspections, system audits, and preventive maintenance to ensure the seamless operation and reliability of control systems.
* Fault Finding and Diagnostics:Utilise advanced troubleshooting techniques and diagnostic tools to identify and resolve complex system faults effectively.
* System Optimisation:Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality.
* Documentation:Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation.
* Training and Support:Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems.
* Continuous Improvement:Stay ahead of industry trends, emerging technologies, and best practices, and actively contribute to process improvements and innovation.
Location & Working Hours:You will be based at our head office but will also work at client sites across the UK. Our standard workweek is 40 hours with a flexible working hours scheme. Core office hours are 09:30 to 16:00 from Monday to Thursday, and on Fridays, you may leave at 13:00 subject to work commitments.
On-Call Duties:After your probationary period or once you're trained, you'll join the on-call rota. This means being available 24/7 for one week each month to respond to customer callouts, with remuneration of £100/week plus the relevant hourly rate for out-of-hours call-outs. Additionally, you may participate in our London on-call engineer rota, living in company-provided accommodation for one week with an extra £500/week.
What We're Looking For
* Full UK Driving License
* Previous technical support experience for control systems or similar.
* Proficiency in PLC programming languages (e.g., ladder logic, structured text).
* Familiarity with SCADA systems and HMI design.
* Knowledge of control system protocols (Modbus, Profibus, Ethernet/IP).
* Excellent problem-solving and analytical skills.
* Effective communication skills, both written and verbal.
* Strong organisational skills with the ability to manage multiple tasks.
Benefits
* Paid overtime
* Flexible working hours and holidays
* Your birthday off with pay
* Sick pay and pension contribution
* Profit share bonus
* £500/year for activities with friends and family
* Employee wellbeing program with 24/7 helpline
* Free use of the onsite gym
We don't expect you to have expertise in all these areas; we provide on-the-job training and mentoring to bridge any skill gaps for suitable candidates.
Are you ready to make a difference? Apply now and join our innovative team at Core Control Solutions!
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
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