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18 hour contract
Why The Works?
10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Become a Retail Deputy Manager
As a Retail Deputy Manager, you’ll help keep your store running smoothly, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn, create, and play more, through creating unforgettable moments, smiles on faces, and products to go home with to craft memories they’ll cherish.
Taking the helm when the Store Manager is unavailable, you'll be responsible for the team, store standards, customer experience, and commercial targets.
Our Team Leaders/Deputy Managers are our future Store Managers and beyond! We actively support your personal development and career progression.
Your mission
* Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
* Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
* Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
* Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
* Ensure store standards and merchandising are impeccable, from cleanliness to pricing.
* Lead and coach the team to provide an outstanding retail experience, utilising product knowledge and charm to introduce additional offerings.
* Be a merchandising master, placing products effectively in both planogrammed and non-planogrammed spaces.
Skills / Behaviours that will set you apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
* Resilient Champion: You handle the fast-paced retail environment with ease, juggling busy days, heavy deliveries, and customers effectively.
* Stock Management Guru: You excel at sorting, pricing, and merchandising deliveries. Embrace the boxes; they've got nothing on you!
Being a great leader
As a leader with excellent people skills, you'll create a team that’s more than just co-workers — it’s a team.
* Inspire and motivate your team in line with our employer brand, values, behaviors, and purpose.
* Lead your team to reach their potential and help your store excel.
* Collaborate with support departments and peers, providing constructive feedback to improve.
* Support your team's well-being and aspirations, discussing performance and career growth regularly.
Our PERKS really are ‘The Works’
* 25% Colleague Discount! - Plus, exclusive Double Discount days!
* MyWorks - Access exclusive online discounts, holidays, utilities deals, tech, and more!
* Holiday – 33 days, including bank holidays. Holiday allowance increases with long service.
* Can-Do Academy - Grow your skills and career with instant access to training and development.
* Wagestream - Claim early access to 50% of your wages as you earn them.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family through our partnership with Retail Trust Charity.
* Healthcare Cash Plan – Support your healthcare costs.
* And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, charity giving.
Our Purpose
To inspire reading, learning, creativity, and play — making lives more fulfilled.
Our Values
We are Crafty, Caring, and Can-do.
We listen. We care.
We value feedback through our annual colleague engagement survey to improve our workplace.
Promoting Diversity and Inclusion
We are proud to have an inclusive culture where everyone can be themselves. Our roles are open to all, including underrepresented groups, and we support flexible working and reasonable adjustments for interviews.
It all starts with you. Join us and help ignite the spark within people, unleashing their potential with your passion and our products.
#Itallstartswithyou
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