Senior
Office Administrator – Group Support Offices for Glendola Leisure
Location: Support Office near Heathrow
Hours: 9:00 am – 3:30 pm
(30-minute lunch break), 30-hours pw
Job
Type:
Office-based
Salary: £30,000 per annum (equivalent to
£35,000 FTE)
About
Us
We
are one of the UK’s leading family-owned private hospitality companies,
operating Hotels, Pubs, Coffee Roasteries, Restaurants, and a Brewery. Our
entrepreneurial approach and commitment to excellence make our people our
greatest asset.
The
Role
We
are seeking an organized,
proactive, and reliable Senior Office Administrator who has the
potential to develop into an Office Management role. This position is central
to ensuring the smooth day-to-day running of our Support Office, which houses
approximately 15 support staff and Directors.
Key
Responsibilities
* Oversee office
operations, including facilities management, tenant liaison, and security.
* Maintain health
& safety and compliance documentation for the Support Office.
* Manage
licensing processes:
o Applications
and renewals for Premises Licenses and annual fee payments.
o Temporary
Event Notices with local councils.
o Designated
Premises Supervisors updates with relevant councils.
* Coordinate HMO
(Houses of Multiple Occupancy) applications and renewals for London
premises.
* Liaise with
insurance brokers and premises regarding claims, compiling evidence and
reports.
* Manage annual
registration with the Information Commissioner’s Office and respond to
incidents.
* Maintain
Riskproof compliance documentation and supplier certifications.
* Oversee repairs
and maintenance contractors, coordinating with managers as needed.
* Generate and
track Capital Expenditure requests and approvals.
* Maintain
contact lists and coordinate meeting room and catering facilities.
* Act as the main
point of contact for calls, mail, and couriers.
* Provide
administrative support to Directors and operational teams, including
travel bookings, agenda preparation, and report compilation.
Skills
& Experience Required
* Solid
experience in office management and administrative support, ideally within
hospitality.
* Strong
organizational and multitasking skills with the ability to prioritize
effectively.
* Excellent
written and verbal communication skills.
* Ability to work
independently, proactively, and collaboratively within a team.
* Knowledge of
compliance requirements and licensing procedures in hospitality.
* Proficiency in
MS Office (Word, Excel, Outlook, Teams, SharePoint) and diary management.
* Ability to
navigate external company portals.
* Familiarity
with Docuware, Acquire Ordering System, Shield Safety/Riskproof, and
Fireflies AI Notetaker is advantageous.
Why
Join Us?
This
is a fantastic opportunity to join a dynamic, family-owned hospitality business
where your role will be varied and impactful. If you enjoy supporting
front-line teams and thrive in a fast-paced environment, we’d love to hear from
you.
We Are Proud to Offer:
· 28
days paid Holiday per annum, inclusive of Bank Holidays.
· Private
Medical Cover on completion of one year’s service.
· Access
to Professional Mental Health Resources and an Employee Assistance Programme on
completion of one year's service.
· 25%
Discount at all Glendola Leisure Venues after 3-months service.
· Annual
Staff Events.
· Wage
Stream – giving you direct access to your wages when you need them.
· Opportunities
to innovate and contribute to the growth of the business.
It's time to apply!