X3 Customer Service - Data Cleansing Project
Location: WF10 – short walk from the train station.
Duration: 4 months, starting ASAP.
Hours: 37 per week, Monday to Friday with flexible start/finish times.
Pay: £14.07 per hour.
About the Role
We are supporting a well‑known Housing Association in recruiting three Customer Service Executives to join their friendly and supportive Customer Support Team. In this role you will play an important part in a large-scale data‑cleansing project – contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR‑compliant records. You will also verify whether customers still wish to receive services and take necessary actions.
What You'll Be Doing
* Making professional outbound calls to tenants and customers.
* Updating and cleansing internal databases with notes, contact details, and relevant changes.
* Coordinating clear and accurate responses to customer queries and referring to other departments when appropriate.
* Taking follow‑up actions to ensure full resolution and excellent customer communication.
* Supporting inbox management and general administrative tasks.
What We're Looking For
* Experience in a customer service, call centre, or customer‑facing role.
* Excellent communication and interpersonal skills.
* Strong attention to detail when recording information.
* Confident using IT systems – Outlook, Excel, CRM platforms.
Benefits
* Weekly pay – every Friday.
* Minimum 28 days annual leave.
* A dedicated consultant supporting your journey.
* Early access to permanent opportunities.
* Free eye‑care vouchers.
* "Temp of the Month" recognition.
* Mobile‑friendly timesheets.
* Retail discounts & perks.
* Access to well‑being platforms.
* Free LinkedIn Learning courses (Microsoft Office, languages, and more).
Office Angels is an equal‑opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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