Commercial Services Administrator – After Sales
Salary:£29,019 – £36,878 per annum pro‑rata.
Contractual hours: 21 hours per week.
Basis: Part time – Fixed term for 6 months.
Region: C‑urb.
Contract type: Fixed term.
Job category: Commercial Services.
Location: Links Falkirk office (hybrid working available after initial training).
Hours of work: 21 hours per week, flexible pattern. Alternative working arrangements will be considered.
The role
Link is looking for an experienced Administrator to join the After Sales team. Reporting to the Commercial Services Team Leader, you will provide courteous and efficient service to After Sales customers for the Shared Equity Schemes. These high‑profile schemes offer the opportunity for people to secure an affordable home and support the construction and house building industry. In addition, the post holder will also provide general administrative support to the wider Commercial Services team.
You will be responsible for accurately administering transactions for shared equity schemes such as sales, equity increases, change of title, change of lender and additional secure lending in line with policies and procedural guidance, including liaising with external customers e.g. applicants, solicitors and Independent Financial Advisers. You will liaise with surveyors to instruct property valuations, ensuring correct information is provided, relevant fees are charged and monitor invoices for payment. The successful candidate works closely with the Commercial Services Team Leader and Scottish Government on complex cases and will handle sensitive personal data and maintain accurate records confidentially and in line with GDPR, Records Management Procedures and Retention Schedules.
About you
You have experience of providing an administrative service and working in a customer service environment. The role requires a high degree of competence in the use of a range of IT systems, experience of dealing with sensitive data and maintaining accurate records, a high level of attention to detail and numeracy. You are skilled at working within a fast‑paced, multi‑task team, dealing with a range of customers and stakeholders, and excellent written and verbal customer service skills are essential.
Whats in it for you
* Competitive salary, reviewed annually, and opportunity for performance related salary increases.
* 35 days holiday per year (inclusive of public holidays) pro‑rata plus an additional 1 day pro‑rata after 1 year of service up to a maximum of 40 days per year.
* Opportunity to buy and sell holiday days.
* Enhanced company sickness and family friendly pay.
* Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership.
* Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options.
* Access to an electric vehicle leasing scheme.
* Life assurance scheme providing death in service benefits to named beneficiaries.
* Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services.
* Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well‑being.
* Annual flu vaccination.
* Access to a savings and borrowing scheme.
* Cycle to work scheme.
* Travel season/travel ticket loan and much more.
Closing date
Midnight on Wednesday 22 October 2025
Interview date
Friday 31 October 2025 at Links Falkirk Office.
How to apply
Our online application method is the most efficient way to apply and can be started by clicking the Apply Now button below. You must complete an application form to be considered for any of our vacancies, but you do not need a CV to apply for our positions.
We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at ...
Please note that CVs will not be considered.
We welcome applications from people of all backgrounds who share our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we interview all disabled candidates who meet the essential criteria.
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