Residences Credit Controller, London Borough of Tower Hamlets
Client: Queen Mary University of London
Location: London Borough of Tower Hamlets, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: b9fd781ec0c2
Job Views: 3
Posted: 23.05.2025
Expiry Date: 07.07.2025
Job Description:
About the Role
The post holder will be responsible for effective invoice generation and debt collection for the Queen Mary residential estate, with operational liaison with the central credit control team at Queen Mary.
About You
Experience in a Higher Education finance environment is preferred, with knowledge of Agresso and Kinetics systems. Qualifications should include a degree with relevant financial or accounting experience, such as an ICM qualification. Key skills include planning and managing workload within deadlines, excellent attention to detail, and experience in complaint resolution.
About the Section and Directorate
The post holder will support the Head of Housing Services and Residences Finance Officer in delivering customer-focused services, including residential fee advice, payment plans, financial guidance, and funding options for students, with signposting to student support services.
About Queen Mary
Queen Mary University of London values diversity of ideas, fostering social justice and academic excellence to achieve impactful outcomes. We embrace diverse perspectives to stimulate original thought.
Benefits
We offer competitive salaries, a generous pension scheme, 30 days’ leave per year (pro-rata for part-time/fixed-term), a season ticket loan scheme, and various personal and professional development opportunities. Our policies support work-life balance and inclusivity, including flexible working arrangements and campus facilities such as an on-site nursery at Mile End campus.
Queen Mary is committed to diversity and inclusion, making reasonable adjustments during recruitment for candidates with disabilities. We welcome applications from candidates seeking flexible work arrangements.
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