Posted: 9 June
The role
About the Company Our client is a globally recognised leader in the design and manufacture of high-performance heat exchange units and cooling modules, based in Shipley, West Yorkshire. A prominent supplier to major OEMs across the off-highway construction, agricultural, and engine power markets, they operate with full research, design, and development facilities on site. As part of a wider multi-billion dollar global group, they combine the resources and scale of a world-class organisation with the agility and community feel of a specialist UK manufacturer. This is a business where quality is genuinely valued at every level — and where your contribution will be seen, recognised, and rewarded. The Role We are looking for a driven and customer-focused Quality Engineer to join this well-established engineering team. You will play a central role in shaping and sustaining the quality culture, ensuring compliance with IATF 16949, and acting as the primary interface with customers on quality-related matters. The role involves APQP, PPAP, customer complaint management, and structured problem solving, with clear scope to progress into senior quality roles. Key Responsibilities * Lead Advanced Product Quality Planning (APQP) activities in line with IATF 16949 and customer-specific requirements, from concept through to launch. * Prepare, review, and submit PPAP documentation — including DFMEA, PFMEA, Control Plans, MSA, SPC, and capability studies — ensuring on-time approval and compliance. * Manage customer complaints and warranty claims, acting as the primary quality contact for assigned customers. * Apply structured root cause analysis (8D, 5 Why, Ishikawa, fault tree analysis) to investigate internal and external quality concerns. * Define, implement, and verify effective corrective and preventive actions (CAPA) to prevent recurrence and drive continuous improvement. * Lead cross-functional problem-solving activities and Quick Action / containment meetings. * Maintain strong customer relationships through regular communication, performance reviews, and support for customer audits. * Support and lead New Product Introduction (NPI) activities, including Approval to Ship processes and milestone tracking. * Review production processes using Genchi Genbutsu principles to identify risks and improvement opportunities. * Analyse quality data and KPIs using SPC and statistical tools to reduce process variation and improve capability. * Liaise with suppliers on quality issues, including corrective actions and PPAP approvals. Skills & Experience Required * Strong understanding and practical experience of IATF 16949 Quality Management Systems, including customer-specific requirements. * Proven hands-on experience with APQP and PPAP within an automotive or automotive-related manufacturing environment. * Demonstrated experience in customer complaint management, including direct customer interaction and formal reporting (e.g. 8D). * Strong capability in root cause analysis and the implementation of corrective and preventive actions (CAPA). * Experience using core quality tools: FMEA (DFMEA / PFMEA), Control Plans, MSA, SPC, capability analysis, 8D, and 5 Why. * Minimum 5 years' background as a Quality Engineer, ideally within a Tier 1 automotive or high-volume manufacturing environment (pressed, injection-moulded, and cast components preferred). * Excellent communication and customer relationship management skills, with the ability to influence cross-functional teams. * Degree-qualified in a relevant engineering discipline, or equivalent experience. Salary & Benefits * Salary: Up to £45,000 * Hours: Mon–Thurs 08:30–17:00 | Fri 08:30–13:30 * Holiday: 25 days 9 statutory bank holidays * Pension: Stakeholder scheme – 10% employee contribution * Life Assurance: 4x salary * Health Insurance: Permanent Health Insurance (PHI) cover * Parking: Free on-site parking * Canteen: Subsidised on-site canteen * Gym: Discounted gym membership * Retail Discounts: Discounts across 100s of UK retailers * Wellbeing: Employee Assistance Programme – mental, physical & financial support How to Apply To apply or find out more, please contact Jess Heywood or Joe Griffin at Cubed Talent. Submit your CV and a brief cover note, or reach out to Jess directly for a confidential conversation about this opportunity
