Customer Service Advisor / Administrator (Temporary)
Location: Wigston (Hybrid – 2 days office, 3 days from home)
Hours: Monday–Friday, 9:00am–5:00pm (35 hours per week)
Salary: £23,000 per annum (pro rata for duration of contract)
Contract: Temporary – minimum 2–3 months (potential extension, not guaranteed)
We’re looking for a Customer Service Advisor / Administrator to support a busy office based in Wigston on a temporary basis. This is a hybrid role – you’ll work 2 days a week in the office and 3 days from home once training is completed.
You’ll be involved in a variety of customer service and admin tasks, so it’s a great role if you’re organised, people-focused and happy to get stuck in where needed.
What you’ll be doing
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Answering overflow calls from customers and directing queries to the right person.
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Handling basic customer queries in a polite, professional manner.
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Taking payments over the phone and logging details accurately.
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Creating and sending invoices and updating records.
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Updating and maintaining spreadsheets and internal systems.
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General admin support – filing, data entry, emailing customers and colleagues.
About you
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Previous experience in customer service and/or office administration.
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Confident on the phone with a clear, friendly manner.
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Good attention to detail and comfortable working with numbers and data.
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Confident using Microsoft Office (especially Excel and Outlook).
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Reliable, organised and happy to turn your hand to a variety of tasks.
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Comfortable working in a hybrid setup (2 days office, 3 days from home).
What’s on offer
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£23,000 salary (pro rata for the length of the assignment).
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Monday–Friday, 9:00am–5:00pm, 35 hours per week.
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Temporary role for at least a couple of months, with potential for extension or other opportunities within the business (not guaranteed).
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Hybrid working pattern – 2 days in the office, 3 days from home once you’re trained.
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Supportive team and a varied workload – no two days the same.
If you’re available at short notice and would like to be considered for this Customer Service Advisor / Administrator role in Wigston, apply now with your CV