Role Responsibilities
:
1. To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments.
2. Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels.
3. Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data.
4. Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy.
5. Identification of payment or data errors.
6. Efficiently manage your schedule and tasks to prioritise workload and meet deadlines.
7. Provide customers with regular updates and relevant information regarding payroll-related matters.
Benefits to support you personally and professionally
Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:
8. Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
9. 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
10. Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
11. Enhanced Family leave
12. My MHRewards offering discounts at over retailers
13. Monthly employee recognition program and departmental awards
14. Referral bonus scheme of up to £2,
15. Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
16. On-site subsidised restaurants offering a variety of fresh meals daily
17. Opt-in benefits schemes such as private medical insurance and dental coverage
We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.
At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.
Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.