Head of Command and Control Platforms £56,430 - £66,963 plus £1,750 location allowance and excellent benefits Full time and based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park An inspirational leader with a positive approach to management, youve got wide ranging knowledge of the technology that underpins infrastructure platforms. You also appreciate the significance of strategic planning and the importance of future-proofing technology. But you want to take your career to the next level. You want a new challenge, one with real influence and importance. You want to do your job, but bigger. Here at FCDO Services weve got a unique opportunity for you, one that will see you leading the delivery of operational activities to a range of customers while growing our organisations revenue. As a trusted government partner, we work on a huge range of projects, and help protect the UKs interests around the world. We design and construct secure government buildings. We help earthquake-proof embassies. We keep complex developments on track, and on budget. And a whole lot more besides. Now were looking for a team-focused Head of Command and Control to join us here at Hanslope Park. Provide a responsive, high quality service to our customers When you join us in this important role youll own the technical roadmap for our operational pillar, ensure that the technology products within this pillar are maintained, and lead operational teams as they deliver live services. Dedicated to providing the coaching and direction necessary to ensure the consistency and quality of the work these teams produce, youll also promote Technology & Operations commitment to offering a service of the highest quality by understanding the importance of our responsiveness to customer needs. Lead on the optimisation of our infrastructure technology Key to your success will be your ability to ensure teams have the resources and resilience they need to meet demand, and youll achieve this by working on a range of recruitment and development activities. Leading and planning the optimisation of existing and future technology, well expect you to identify ways in which your teams could improve their ways of working while maintaining your own professional development. Youll have a range of additional responsibilities, including working directly with customers to understand their requirements, and acting as a consultant to any requests made relating to IT development and delivery. Work with a range of tools, systems, networking and remote-working technologies With strong problem and resource management skills, and the ability to use your initiative while working autonomously, youll be capable of bridging the technical and the non-technical with ease. Well expect you to be involved in recruitment and the mentoring of apprentices so youll be a superb communicator and coach, and ready to use your excellent writing skills in the production of a range of technical documents. When it comes to qualifications, you should have achieved Agile and ITIL Foundation and NVQ Level 3 or have equivalent experience, and possess the ability to use relevant monitoring tools, operating systems and networking and remote-working technologies. Grow your career in the biggest way possible When you join us, youll be contributing to protecting the nations interests at home and overseas but how will we help you in return? As well as a competitive salary, generous holiday entitlement and a Civil Service pension, well also support your development with training opportunities to help you advance your career with us. Our offices have an on-site gym, nursery, canteen, and we offer interest-free loans on season tickets and bikes to help you get there. All of our employees have to be security cleared before being appointed, so youll need to undergo a vetting process as part of your application. This role requires you to go through Security Check (SC) clearance. You can find out more about vetting onour website. Closing date for applications is : Midnight 7th May It takes a diverse team to protect a diverse world. The vital work we do takes an incredible community of colleagues with different skills, backgrounds, cultures and identities. We support every individual, so that you always know youre welcome and valued. Its what makes us a Disability Confident employer. And why were recognised as a Carer Confident workplace. And its how you know youre joining an inspiring, inclusive organisation.