Service Advisor Required in Cranleigh
Are you an experienced Service Advisor looking for a new opportunity in the Cranleigh, Surrey area?
Our client, a reputable family-run car garage group, is seeking a dedicated Service Advisor to join their busy and dynamic team. This role offers an excellent chance to work within a welcoming environment where customer satisfaction is a top priority. If you thrive in a fast-paced automotive setting and excel in providing exceptional customer service, this Service Advisor role is perfect for you.
Benefits of this Service Advisor role:
1. Competitive basic salary up to £34,000 dependent on experience
2. Working within a well-established and reputable business
3. Supportive team environment with a focus on professional development
4. Working in a busy, customer-focused workshop located in Cranleigh, Surrey
Duties of the Service Advisor:
5. Interpreting customer concerns and liaising with technicians to deliver accurate repairs
6. Communicating effectively with customers about services required and additional work
7. Greeting customers, scheduling service appointments and managing workflow
8. Estimating repair times and costs to ensure transparency and customer satisfaction
9. Handling customer complaints with professionalism and care
10. Responding promptly to customer requests and inquiries
11. Tracking vehicle progress through the workshop and updating customers regularly
Candidate specification:
12. Professional and well-presented appearance
13. Strong communication skills, both face-to-face and over the phone
14. Organised and process-driven with excellent time management skills
15. Ability to understand technical information and communicate it clearly to customers
16. Previous experience as a Service Advisor is essential
17. Passionate about delivering high levels of customer service and building rapport
This Service Advisor role offers a competitive salary starting ranging at £30,000 - £34,000 depending on experience. If you are looking to join a friendly, busy dealership in Cranleigh and want to take the next step in your automotive career, we would love to hear from you.
Contact us today to find out more about this exciting Service Advisor vacancy. Our team of Automotive Recruitment Consultants specialises in matching talented professionals with top motor trade opportunities across the UK.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to enhance your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.