A leading IT service provider based in the UK is seeking a Service Delivery Manager to oversee and enhance the delivery of Managed Services. The role includes managing customer service expectations, ensuring service quality, and compliance with agreements. Candidates should have strong experience in IT service delivery and possess an ITIL v4+ Foundation certification. This position offers a hybrid working environment, with options to work from the City office or the Head Office in Croydon, providing an exciting opportunity for growth and collaboration. #J-18808-Ljbffr