Team – Sales Operations
Working Pattern - Hybrid – 2 days per week in the Bournemouth Vitality Office. Full time, 35 hours per week.
Top 3 skills needed for this role:
1. Organised and detail driven
2. Clear communicator
3. Process focused mindset
What this role is all about:
The Group Sales Operations Co-ordinator will provide first class operational support to Vitality’s internal sales teams, empowering processes, quality and performance throughout.
Key Actions
4. Provide first class operational support and insight to sales teams at all times
5. Present the department positively within the business and sales teams throughout
6. Build strong and productive relationships within key stakeholders across the business
7. Process quotation discount requests effectively within a 24-hour service level agreement
8. Co-ordinate all dual broker quotation discount requests to ensure no dual pricing across sales channels. Ensure dual broker notifications are issued in a timely manner to this effect
9. Assist in quotation discount discrepancy tracking and insights as necessary. Work closely with our quality team and provide full details to support any investigations or breaches
10. Assist with any discounting campaigns, managing dual brokers as necessary
11. Help prepare and co-ordinate communications across the business in our communication platform
12. Maintain and co-ordinate distribution lists for our communication platform, across all sales channels
13. Post scheduled updates to our communication platform, to ensure content is always relevant and up to date
14. Assist with the fulfilment of sales campaigns and events and any associated tasks
15. Awareness of panelling and commission deals across all sales channels
16. Run regular sales reports, delivering scheduled sales insight as necessary
17. Attend various sales related meetings/events, as necessary offsite
18. Keep up to date on product developments and sales performance at all times
19. Comply with all relevant compliance regulatory policies and complete all mandatory training requirements as necessary and directed
What do you need to thrive?
20. A high degree of self-motivation and the ability to work flexibly within tight deadlines
21. Always be enthusiastic, outgoing and versatile in their approach to the role
22. Constantly striving to improve their performance and quality of their output / support
23. Good interpersonal skills and able to talk to people at all levels within the business
24. Confident individual with ability to work on own initiative
25. Excellent administration and writing skills throughout
26. Intermediate knowledge of Word, Excel, PowerPoint and Outlook are essential
27. Excellent organisational skills and remains calm under pressure
So, what’s in it for you?
28. Bonus Schemes – A bonus that regularly rewards you for your performance
29. A pension of up to 12%– We will match your contributions up to 6% of your salary
30. Our award-winning Vitality health insurance – With its own set of rewards and benefits
31. Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
32. Help you to be the healthiest you’ve ever been
33. Create an environment that embraces you as you are and enables you to be your best self
34. Give you flexibility on how, where and when you work
35. Help you advance your career by playing you to your strengths
36. Give you a voice to help our business grow and make Vitality a great place to be
37. Give you the space to try, fail and learn
38. Provide a healthy balance of challenge and support
39. Recognise and reward you with a competitive salary and amazing benefits
40. Be there for you when you need us
41. Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.