Service Coordinator / Service Administrator / Operations Administrator / Service Admin required to join an engineering business in Portsmouth
As a Service Coordinator / Service Administrator / Operations Administrator / Service Admin you will be responsible for the coordination and scheduling of Field Service Engineer visits.
We are looking for a background in Service Administration / Service Coordinating or customer service experience looking to develop into this.
Package
£25,000 - £30,000 (dependant on experience)
25 days holiday plus bank holidays
Contributory pension
Role:
Initial point of contact for customers
Responsible for the coordination and scheduling of Field Service Engineers
Communicate with customers, suppliers, visitors and internal staff departments
Schedule service or remedial works with customers in a professional manner, gathering the correct information and pass it onto engineers
To produce quotations
To provide daily and weekly reports.
To provide administrative and clerical support to the service team.
To order parts and raising purchase orders for our suppliers
To provide reporting on the amount of service contracts and upcoming jobs to enable the service team to forecast engineer requirements.
Office based in Portsmouth
Requirements:
Proven experience in Service Coordinator / Service Administrator / Operations Administrator / Service Admin roles is beneficial
Experience in administration, clerical or phone-based positions would be considered
Commutable to office in Portsmouth