Commercial Bank Senior Relationship Manager - Fintech, Digital, Technology & Communications - SVP
Overview
London-based role to develop new relationships with Digital/ FinTech CCB clients, grow revenues, and provide banking solutions across the payments ecosystem. Collaborate with Citi colleagues across regions, including credit underwriting, subsidiary relationship managers, product and implementation teams. Engage in projects related to additional products and functionalities offered by the CCB team for Digital/ FinTech clients.
Key Responsibilities
* Acquire new, multi-product Digital/ FinTech customers for the Bank.
* Manage relationships and provide service for CCB Digital customers in the UK.
* Plan and articulate future relationship opportunities, determine products to sell, and identify revenue opportunities.
* Collaborate with the Sector Head, UK CCB team, CCB Cash Sales Transactors, Markets experts, and junior staff daily.
* Monitor and support product implementation processes.
* Manage customers and transactions in the CRM platform.
* Work with Banking Capital Markets and Advisory teams to address Digital space opportunities.
* Engage with other CCB teams globally and ensure adherence to Know Your Customer (KYC) standards during onboarding and reviews.
* Maintain control and accountability for cross-border transaction referrals.
* Participate in structuring new product solutions for Digital/ FinTech clients and the industry segment.
Experience / Knowledge / Skills / Languages
* Excellent knowledge of the Digital/ FinTech market, ecosystem, competition, and local regulations.
* Good knowledge of corporate finance, FX, cash management, and trade products.
* Thorough understanding of banking products for digital/technology customers.
* Experience in Commercial / Relationship Banking with international customers.
* Ability to assess credit risk of digital/ technology companies.
* Experience with onboarding and implementation processes.
* Team player with ability to collaborate across the UK CCB team and the Global Digital Team; capable of seeking appropriate support.
* Analytical problem-solving skills and ability to identify business priorities and drive decisions.
* Ability to engage at all levels and build relationships with diverse stakeholders.
Certification & Compliance
Candidates for this role are aware that it is a Certified Role subject to FCA and PRA Certification Regime. The regime requires assessing fitness and propriety, considering factors such as honesty, integrity and reputation; financial soundness; and competence and capability. Assessments include interviews, disclosures, reference checks, credit checks, and other background screenings in line with regulatory requirements. For this reason, you will be assessed for Fit and Proper in accordance with regulatory guidance.
Job Details
Job Family Group: Commercial and Business Sales
Job Family: Relationship Management
Time Type: Full time
Most Relevant Skills: See requirements listed above.
Other Relevant Skills: See above or contact the recruiter.
Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Accessibility and EEO policies apply where applicable.
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