Overview
Surrey Downs Health & Care is recruiting for a Care Co-ordinator to work alongside community GPs, paramedics, pharmacists, district nurses and a growing team of care co-ordinators and administrators. The role is part of a ‘one team’ approach to wrap care around our population, providing co-ordination and navigation of care and support to our patients.
This role involves taking referrals for individuals or proactively identifying people who could benefit from support through care co-ordination, engaging empathetically with the person and their family/carer(s), and helping patients understand how to manage health and wellbeing through advice and guidance. You will develop an in-depth knowledge of the local health and care infrastructure and work with the wider PCN, MDTs and the social prescribing service to involve carers and support personalised care.
Surrey Downs Health and Care delivers care closer to people’s communities through our Primary Care Networks, Community Hospitals, Specialist Services and our partnership with local NHS organisations.
For further details / informal visits contact: Name: Marie O'Connor
Job title: Ops Manager
Email: marie.oconnor1@nhs.net
Telephone: 07918477989
Responsibilities
* Take referrals for individuals or proactively identify people who could benefit from support through care co-ordination.
* Engage in positive, empathetic, and responsive conversations with the person and their family and carer(s) about needs.
* Increase patients’ understanding of how to manage and develop health and wellbeing through advice and guidance.
* Develop an in-depth knowledge of the local health and care infrastructure and know how to enable people to access appropriate support and services.
* Collaborate with the wider PCN, MDTs, and the social prescribing service to identify carers and support carers on the carer register where appropriate.
* With training, support people to develop and implement personalised care and support.
Qualifications / Requirements
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitals and Health Care
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