As Head of Technology Operating Model, I am accountable for the definition, implementation, and ongoing effectiveness of Tesco Technology's end-to-end operating model. My role is to ensure that how Technology operates day-to-day-its structures, decision-making, governance, planning, delivery, and ways of working-is clear, coherent, scalable and consistently applied across the organisation. Working closely with senior leaders across Technology and the wider business, I focus on making strategic intent executable, driving measurable improvements in Technology's effectiveness and ensuring the operating model enables teams to deliver value predictably and at pace. Technology Operating Model
* end Technology operating model and act as the single point of accountability for how Technology operates
* focused framework covering:
* Accountabilities and decision rights
* Governance structures and forums
* Planning, funding, and delivery cadences
* Mandatory standards vs local flexibility
* Ensure the operating model balances consistency at scale with decentralised execution
* Lead continuous evolution of the operating model as the organisation changes
* world adoption, not just documentation, through tooling, guidance, and embedded governance
Enabling Technology Strategy
* model leadership and structure to support Technology Strategy
* Ensure strategy is supported by clear execution mechanisms, governance, and cadence
* Partner with Business Strategy & Planning to ensure strategies can be practically delivered through the operating model
Leadership
* Lead the Technology Operating Model practice as a core enabling capability
* Align closely with Enterprise Architecture, Portfolio, Colleague Engagement and many other teams to drive operating model ownership & evolution
* Continuously optimise the operating model based on measurable effectiveness
Qualifications
* Extensive experience defining, implementing, and evolving large-scale Technology operating models with significant bespoke build as well as 3rd party SaaS / COTS
* Proven track record translating strategy into execution frameworks
* Strong experience designing governance, decision-making, and delivery systems
* Organisational and operating model design
* Governance and decision-rights design
* Understanding of technology SDLCs and agile product delivery models
* Portfolio, planning, and delivery cadence design desirable
* Change enablement and adoption at scale
* Coaching, facilitation, and consultative leadership
* Data-informed evaluation of operating effectiveness
#J-18808-Ljbffr