Join this public sector as their next Band 3 Secretary Your new company This is a local public sector organisation that is looking to hire a General Secretary to join their Mental Health Services. This Band 3 role offers a rewarding opportunity to provide vital administrative support to professional mental health teams, contributing to the delivery of high-quality care across the Trust. Your new role As a General Secretary, you will play a key role in supporting the Mental Health Directorate by delivering efficient and comprehensive secretarial and administrative services. You’ll be responsible for: Audio typing and word processing of reports and correspondence Minute-taking and meeting organisation (including travel across Trust sites) Diary management and handling sensitive documentation Managing telephone and face-to-face contact with service users, including distressing situations Maintaining accurate records and databases Supporting consultant/medical staff caseloads, including appointment scheduling and waiting list administration. General office duties, including filing, stock ordering, and reception cover What you'll need to succeed Essential Criteria: 4 GCSEs (Grades A–C) including English Language or NVQ Level 2 in Administration or 2 years’ relevant experience RSA/OCR Stage II Text Processing or 12 months’ word processing experience Proficiency in Microsoft Word, Excel, and Outlook Full UK driving licence and access to a car (reasonable adjustments will be made for applicants with disabilities) Desirable Criteria: Experience with patient information systems Minute-taking and diary management Handling sensitive calls and documentation What you'll get in return You’ll be part of a supportive team committed to delivering compassionate care. The Trust offers: Opportunities for career development and training A collaborative and inclusive working environment Access to eHealth systems and digital tools to support your role A chance to make a meaningful impact on mental health services What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4728526