Role Summary
The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows:
* To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures.
* To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer.
* To support individual tenants and leaseholders to sustain their tenancies/leases with TCH.
* To ensure the scheme is safe.
* To complete administrative tasks as directed by the Housing Officer.
* The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes.
Hours of work: 32 hours over a fortnight (Wednesday every week 9:00 pm to 9:00 am / Week 2 Saturday 9:00 am to 9:00 pm / Week 2 Sunday 9:00 am to 5:00 pm)
Contract: Fixed term contract (nine months)
Probation period: 6 months
Notice period: 1 month
Applications close: Thursday 31 July 2025
Interview date: Tuesday 12 August 2025
For more information or to apply, please click 'apply now