Due to the increase in treatments and care we provide to our patients, we have a new permanent opportunity for a Patient Admissions - Healthcare Assistant to join our Theatre team based at the Royal South Hants Hospital, Southampton.
Key Responsibilities:
* Support the patient pathway and enhance the clinical experience by performing pre-operative case management, coordination, and administration tasks leading up to and including the day of surgery.
* Carry out calls to patients 72 hours before surgery to ensure they are prepared, ready, and to confirm their arrival times.
* Prepare clinical files 72-48 hours in advance to prevent delays, admit patients, and provide pre-operation preparation.
* Collate pathology and radiology reports, maintain notes to set standards, and verify patient pre-assessments and scans are present.
* Communicate regularly with theatre staff, consultants, nurses, and administration staff, and keep patients informed and updated.
Candidate Profile:
* Experience in managing patient pathways, appointments, and clinical operations in a similar role.
* Excellent communication skills, both written and verbal, with strong IT proficiency.
* Ability to work effectively in a fast-paced, busy environment while maintaining attention to detail.
* Competent in handling sensitive data and familiar with GDPR regulations.
Working Hours:
4-day week shift pattern from Monday to Saturday: three days 07:00-17:00 and one day 07:00-16:30. Reporting to the Theatre Manager.
This is a permanent position, ideal for those with relevant experience in patient administration and coordination within a healthcare setting.
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