Hotel Nights Supervisor Reporting to: Nights Manager £13.39ph 40 hours per week including weekend availability Permanent role Purpose of Role To assist the Nights Manager with the running of the Nights department. To ensure that the department delivers a high-quality service to the customers maximising on all sales opportunities. By providing support and guidance you will ensure delivery of great customer service at best possible cost within brand guidelines and satisfying legal requirements. Personal Specification * Enjoy working and dealing with the public and being part of a team. * Confident, pleasant and an excellent, articulate communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations. * Must be efficient, organised, and self-motivated. * Have a good personal standard always projecting a professional image. Your key tasks reflect your contribution to our four core objectives; which are People, Customer, Profit, and Sales. Computer skills:Must be IT literate {Opera Cloud preferred but not essential Key Responsibilities People * Complete a service briefing at the beginning of each shift and a handover at the end of each shift * Build productive working relationships with guests and staff through maintaining a high profile within the workplace * Responsible for the team and guests in the absence of the Nights Manager ...