The role of the Credit Controller is to pursue and collect outstanding debt from a ledger of customer accounts throughout the UK.
Responsibility of maximising cash collection, working towards KPI targets and ensuring deadlines are achieved, particularly at month and year end.
Client Details
The employer is a medium-sized organisation within the retail industry, known for their commitment to delivering high-quality services and maintaining efficient business operations. They provide a professional and structured environment for their employees in Warrington.
Description
· Complete daily invoice run via SAP system, ensuring invoices are delivered to customers via their preferred route (email, post, portal) and requirement (individual or consolidated)
· Contact customers regarding the collection of debt in accordance with the company policies and procedures, keeping an audit trail of notes and actions taken on a customer account
· Attend customer meetings, proactively working towards excellent customer relations, focusing on streamlining process to improve cash collection cycle
· Ownership of invoice queries, working collaboratively with internal departments to ensure swift resolution
· Responsible for completing any corrective billing actions in accordance with the authorisation policy
· Maintaining and updating customer master data in SAP
· Working collaboratively with internal departments and BDMs
· To build strong relationships internally & externally and be an excellent representative of the finance team
· Cover for other members of the during periods of absence
· Ad hoc project work
Profile
· 2yrs + previous experience of a credit control role with a proven track record of collecting outstanding debt
· Previous experience of SAP
· Previous experience of working with NHS trust, desirable but not essential
· Excel Skills - Intermediate
· Excellent communication skills (written and verbal), ability to communicate positively and to all levels
· Writes clear and concise correspondence
· Excellent numerical ability
· Strong interpersonal skills, ability to build solid working relationships
· Microsoft Office - demonstrates a sound understanding of PC software
· Ability to work towards deadlines, targets and objectives, good time management and prioritisation skills
· Excellent team player, working collaboratively with the team and other departments
· Initiative and tenacity to follow through queries to resolution
· Basic understanding of main UK VAT categories applicable to relevant product portfolio (standard-rated, zero-rated, and exempt).
Job Offer
Competitive salary ranging from £29,000 to £32,000 per annum plus bonus.
Permanent role within a stable and reputable organisation in Warrington.
Opportunities for professional growth and development in the retail industry.
Positive and supportive company culture.
If you are a motivated Finance Systems Administrator with a passion for the retail industry, we encourage you to apply for this exciting opportunity in Warrington.